Privacy Policy
Effective Date: December 1, 2025
Your Privacy Matters to Us
At Online Guinea Pig Care (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit onlineguineapigcare.com (the “Site”), how we use it, and your rights regarding your data.
This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.
Information We Collect
Information You Provide Directly
When you contact us via email or contact forms, we collect information you voluntarily provide:
- Your name and email address
- The content of your message or inquiry
- Any other information you choose to share with us
Automatically Collected Information
When you visit our Site, we automatically collect certain technical information through standard web technologies:
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze site usage:
Essential Cookies
Required for basic site functionality and security
Analytics Cookies
Help us understand how visitors use the Site (Google Analytics)
Advertising Cookies
Used by Amazon and other partners for affiliate tracking
How We Use Your Information
Provide and maintain Site functionality, respond to inquiries, and improve user experience
Analyze traffic patterns, understand visitor behavior, and optimize content based on what’s most helpful
Send responses to your inquiries and provide requested information or support
Track affiliate referrals to Amazon and other partners as disclosed in our Affiliate Disclaimer
Detect and prevent fraud, abuse, security incidents, and protect users and the Site
Comply with applicable laws, regulations, and respond to legal requests
Third-Party Services
We work with third-party services that may collect and process your information. These services operate under their own privacy policies:
Amazon Associates
Amazon uses cookies to track purchases made through our affiliate links. Amazon has its own privacy policy governing how they collect and use data. For more information, visit Amazon’s Privacy Notice at amazon.com/privacy.
Google Analytics
We use Google Analytics to understand how visitors interact with our Site. Google collects data about your browsing behavior and aggregates it with data from other websites. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Web Hosting and CDN Services
Our Site is hosted on servers that collect standard server logs, including IP addresses and access times. We may use Content Delivery Networks (CDNs) to deliver site content efficiently, which may process your IP address and location data.
Important: These third parties have their own privacy policies and data practices. We are not responsible for their privacy practices and encourage you to review their policies directly.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:
Retained while your inquiry remains active, then archived for up to 3 years for reference purposes
Retained according to Google Analytics default settings (typically 26 months)
Retained for up to 90 days for security, troubleshooting, and performance monitoring
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access
Request a copy of personal information we hold about you
Correction
Request correction of inaccurate or incomplete data
Deletion
Request deletion of your personal information (subject to legal exceptions)
Portability
Receive your data in a structured, machine-readable format (GDPR)
Object
Object to processing of your personal information for certain purposes
Opt-Out
Opt out of sale of personal information (CCPA – we do not sell data)
To exercise any of these rights:
Contact us at: [email protected]
We will respond to your request within 30 days as required by applicable law.
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually or all at once
- Block third-party cookies while allowing first-party cookies
- Block all cookies from specific websites
- Delete all cookies when you close your browser
Please note: Blocking or deleting cookies may impact your experience on our Site and prevent certain features from functioning properly.
Regional Privacy Rights
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- β’ Right to know what personal information we collect, use, and disclose
- β’ Right to request deletion of your personal information
- β’ Right to opt-out of the sale of personal information (we do not sell personal information)
- β’ Right to non-discrimination for exercising your CCPA rights
To exercise these rights, email us at [email protected] with “CCPA Request” in the subject line.
EEA Residents (GDPR)
If you are in the European Economic Area, you have rights under the General Data Protection Regulation:
Legal Basis for Processing
We process your data based on: consent, contractual necessity, legal obligations, or legitimate interests
Right to Lodge Complaint
You have the right to lodge a complaint with your local data protection authority
Data Controller
Online Guinea Pig Care is the data controller responsible for your personal information
Children’s Privacy
Our Site is not directed to children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children.
If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected], and we will take steps to delete such information promptly.
International Data Transfers
Our Site is operated from the United States. If you are accessing the Site from outside the United States, your information may be transferred to, stored, and processed in the United States.
By using the Site, you consent to the transfer of your information to the United States. Data protection laws in the United States may differ from those in your country.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
SSL/TLS encryption
Regular security audits
Restricted access controls
Secure hosting infrastructure
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Do Not Track Signals
Some browsers include a “Do Not Track” (DNT) feature. Currently, there is no industry standard for how to respond to DNT signals. At this time, our Site does not respond to DNT browser signals or similar mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically. Continued use of the Site after changes constitutes your acceptance of the updated policy.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Online Guinea Pig Care
Email: [email protected]
We will respond to privacy-related inquiries within 30 days.
Thank you for trusting Online Guinea Pig Care with your information. Your privacy and security are our priorities. πΉπ
Last updated: December 2025